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Privacy Policy

Wholesale Irrigation, Landscape & Drainage Supply • Ocala, Florida

Effective Date: March 13, 2026

Last Updated: March 13, 2026

Introduction

AGC Outdoor Supply (“AGC,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the personal and business information of our customers, contractors, website visitors, and account holders. This Privacy Policy describes how we collect, use, store, share, and protect information obtained through our website at agcsupply.net (the “Website”) and through our sales, account, and delivery operations (collectively the “Services”).

This Policy applies to all visitors to our Website, registered users, contractor account holders, and anyone who purchases or inquires about our products and services. By accessing our Website or doing business with AGC Outdoor Supply, you agree to the practices described in this Privacy Policy.

AGC Outdoor Supply operates primarily in Ocala, Marion County, Florida, and this Privacy Policy is designed to comply with applicable Florida state privacy laws, including the Florida Digital Bill of Rights (effective July 1, 2024, Florida Statutes Chapter 501, Part II), and applicable federal privacy requirements.

 

Part I. Information We Collect

Information You Provide Directly

We collect personal and business information that you voluntarily provide to us when you interact with AGC Outdoor Supply. This includes information provided when you:

  •       Visit our Ocala location, call us, or contact us through the Website
  •       Submit a contact or inquiry form on our Website
  •       Apply for a contractor account or trade credit account
  •       Place a purchase order, in person, by phone, or online
  •       Request a delivery or job site drop
  •       Sign up for product announcements, promotions, or our newsletter

 

The types of personal and business information we may collect include:

  •       Full name and business name
  •       Business address, billing address, and delivery/job site address(es)
  •       Phone number(s) and email address
  •       Florida contractor license number and license type (for contractor account applications)
  •       Business references and trade references (for credit applications)
  •       Payment information — processed securely through third-party payment processors; AGC does not store full credit card numbers
  •       Purchase history and order records
  •       Messages, comments, or requests submitted through contact forms or direct communications

 

Information Collected Automatically

When you visit our Website, we and our technology partners may automatically collect certain technical and usage information, including:

  •       IP address and approximate geographic location
  •       Browser type and version, device type, and operating system
  •       Pages visited, time spent on each page, and navigation paths
  •       Referring website, search engine, or search keywords used to reach our site
  •       Date, time, and duration of visits

This information helps us understand how our Website is used, improve its functionality, and tailor our product and service information to professionals in our market area.

 

Cookies & Tracking Technologies

Our Website uses cookies and similar tracking technologies. A cookie is a small text file placed on your device by our web server. We use cookies to:

  •       Recognize returning visitors and maintain session continuity
  •       Remember preferences and improve your Website experience
  •       Analyze aggregate traffic patterns through Google Analytics and similar tools
  •       Deliver relevant advertising through Google’s advertising network (where applicable)

 

Google Analytics collects anonymized data about Website traffic, including page views, session duration, and visitor behavior. We may also use Google Analytics Demographics and Interest Reporting. You may opt out of Google Analytics tracking at: https://tools.google.com/dlpage/gaoptout/

Google’s DART cookie may be used to serve ads based on your visit to our Website and other sites. You may opt out of DART cookie use through Google’s ad settings.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of parts of our Website.

Business & Trade Information

Because AGC Outdoor Supply operates primarily as a wholesale trade supplier, we may also collect business-specific information such as Florida contractor license numbers, business entity types, Federal Employer Identification Numbers (for credit applications), and project/job site details. This information is collected and used solely for business account administration, credit evaluation, and order processing.

 

Part II. How We Use Your Information

AGC Outdoor Supply uses the information we collect for the following purposes:

  •       To process and fulfill purchase orders, including coordinating pickup and delivery logistics
  •       To establish, manage, and administer contractor accounts and trade credit accounts
  •       To evaluate credit applications and conduct business credit inquiries as authorized
  •       To process payments, issue invoices, and manage accounts receivable
  •       To respond to inquiries, product questions, and customer support requests
  •       To send order confirmations, invoices, delivery notifications, and account statements
  •       To send promotional communications, product announcements, and special offers, with your consent where required
  •       To maintain records of transactions and account history for business and legal compliance purposes
  •       To analyze Website usage and improve Website performance and user experience
  •       To comply with applicable Florida and federal legal obligations, including tax reporting and record-keeping requirements
  •       To detect, investigate, and prevent fraud, unauthorized account access, and other harmful or illegal activities

 

We will never sell, rent, or trade your personal or business information to third parties for their own marketing purposes.

We do not purchase outside data or supplement our customer records with third-party consumer data lists.

 

You may opt out of promotional and marketing communications at any time by contacting us directly, clicking the unsubscribe link in any marketing email, or requesting removal from our mailing list. Opting out of marketing communications will not affect transactional communications necessary for your active account or order.

  

Part III. How We Share Your Information

AGC Outdoor Supply does not sell your personal or business information. We share information only in the following limited and necessary circumstances:

Service Providers & Business Partners

We may share information with carefully selected third-party service providers who assist us in operating our business. These include payment processors, accounting and invoicing software providers, delivery and logistics partners, website hosting services, email communication platforms, and business credit reporting agencies. Each of these providers is contractually required to use your information only for the specific purpose of supporting our operations and to maintain appropriate confidentiality and security standards.

Credit Reporting & Reference Verification

When you apply for a trade credit account, we may share your business information with commercial credit reporting agencies and the business references you provide, solely for the purpose of evaluating your credit application. By submitting a credit application, you consent to this disclosure.

Legal Compliance & Government Requests

We may disclose your information when required to do so by applicable law, valid legal process (including subpoenas or court orders), regulation, or government authority. We may also disclose information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of AGC Outdoor Supply, our customers, or the public, or to prevent fraud or illegal activity.

As a Florida-based business, we may be required to disclose certain business records to Florida state agencies, including the Florida Department of Revenue (for sales tax compliance under Florida Statutes Chapter 212), and may be subject to Florida’s public records laws to the extent applicable to our operations.

Business Transitions

In the event of a merger, acquisition, sale of assets, or other significant business transaction involving AGC Outdoor Supply, customer and account information may be transferred as part of that transaction. We will notify active account holders by email or prominent Website notice if such a transfer occurs and their information becomes subject to a materially different privacy policy.

Third-Party Links

Our Website may contain links to third-party websites, supplier websites, or industry resources. AGC Outdoor Supply is not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently before sharing any information.

 

Part IV. Data Security

AGC Outdoor Supply implements reasonable and appropriate administrative, technical, and physical safeguards to protect the personal and business information we hold. Our security measures are designed to protect against unauthorized access, disclosure, alteration, destruction, or loss of information.

Payment card information is processed exclusively through PCI-DSS compliant third-party payment processors. AGC does not store, process, or transmit full credit or debit card numbers on our own systems.

Business and account records, including purchase history, credit terms, and contractor information, are maintained in secured systems with access limited to authorized AGC personnel on a need-to-know basis.

While we take data security seriously and employ industry-standard practices, no security system is impenetrable. We cannot guarantee absolute security against all threats. In the event of a data breach that triggers notification requirements under Florida Statutes § 501.171 (Florida Information Protection Act, FIPA), we will notify affected individuals in accordance with Florida law’s requirements — generally within 30 days of discovery of a breach that poses a significant risk of identity theft or fraud.

 

Part V. Data Retention

AGC Outdoor Supply retains personal and business information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to maintain customer accounts, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Specifically:

  •       Active account records are retained for the duration of the account relationship and for a reasonable period thereafter
  •       Transaction and purchase records are retained for a minimum of five (5) years to meet Florida and federal tax record-keeping requirements
  •       Credit application records are retained in accordance with applicable Florida commercial credit laws and our internal retention policies
  •       Website analytics data is retained in anonymized or aggregated form for internal analysis and Website improvement

When information is no longer needed, we will securely dispose of it using methods appropriate to the sensitivity of the information.

 

Part VI. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights with respect to your personal information. As a Florida-based business, AGC Outdoor Supply recognizes the following rights:

Access & Correction

You may contact us to request access to the personal or business information we hold about you or your business, or to correct inaccurate information. We will respond to reasonable access requests within a reasonable timeframe and will correct verifiable inaccuracies upon request.

Opt-Out of Marketing

You may opt out of receiving promotional and marketing communications at any time by contacting us directly or by following the unsubscribe link included in any marketing email. We will process opt-out requests promptly. Opting out does not affect transactional, account, or order-related communications.

Cookie Controls

You may manage, restrict, or disable cookies through your browser settings. You may also opt out of Google Analytics tracking and Google advertising cookies using the tools provided by Google.

Florida Residents — Florida Digital Bill of Rights

Effective July 1, 2024, the Florida Digital Bill of Rights (Florida Statutes § 501.701 et seq.) provides certain privacy rights to Florida consumers for businesses meeting applicable thresholds. To the extent AGC Outdoor Supply is subject to the Florida Digital Bill of Rights, Florida residents may have the following rights:

  •       The right to know what personal data we collect, use, sell, or share
  •       The right to access a copy of their personal data
  •       The right to correct inaccurate personal data
  •       The right to delete personal data we hold, subject to applicable exceptions
  •       The right to opt out of the sale of personal data (AGC does not sell personal data)
  •       The right to opt out of targeted advertising based on personal data
  •       The right not to be discriminated against for exercising privacy rights

 

To exercise any of these rights, please contact AGC Outdoor Supply using the contact information at the end of this Policy. We will verify your identity before processing any request and will respond within the timeframes required by applicable law.

Children’s Privacy

Our Website and Services are intended for adults and business professionals, and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.

 

Part VII. Florida Information Protection Act (FIPA) Compliance

AGC Outdoor Supply complies with the Florida Information Protection Act, Florida Statutes § 501.171, which establishes requirements for the protection and breach notification of personal information of Florida residents. We have implemented reasonable measures to protect personal information from unauthorized access and will provide timely notification to affected individuals and the Florida Department of Legal Affairs in the event of a qualifying data breach, as required by Florida law.

If you believe your personal information held by AGC may have been compromised, please contact us immediately using the contact information below.

 

Part VIII. Changes to This Privacy Policy

AGC Outdoor Supply reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this document and post the revised Policy on our Website. For active account holders, we will make reasonable efforts to provide notice of material changes by email or through a prominent notice on our Website.

Your continued use of our Website or continued business with AGC Outdoor Supply following any changes to this Privacy Policy constitutes your acceptance of the revised Policy.

 

Part IX. Problem Resolution

If you have a concern, complaint, or question about how AGC Outdoor Supply handles your personal or business information, please contact us directly first. We are committed to resolving privacy concerns promptly, fairly, and in accordance with applicable Florida and federal law.

If your concern is not resolved to your satisfaction through direct contact with AGC, you may have the right to file a complaint with:

  •       The Florida Office of the Attorney General — Consumer Protection Division (myfloridalegal.com)
  •       The Florida Department of Legal Affairs (for FIPA-related concerns)
  •       The Federal Trade Commission (ftc.gov) for federal privacy matters

 

Part X. Contact Us

If you have questions about this Privacy Policy, wish to access, correct, or delete your information, wish to exercise your Florida privacy rights, or have any privacy-related concern, please contact AGC Outdoor Supply:

 

AGC Outdoor Supply

Website: agcsupply.net

Email: info@agcsupply.net

Phone: (352) 622-9999

Address: 4920 N US Hwy 441, Ocala, FL 34475

PLEASE SAVE OR PRINT A COPY OF THIS PRIVACY POLICY FOR YOUR RECORDS.

AGC Outdoor Supply values your trust and is committed to protecting your information.